Legal

Terms of Use

These Terms govern your use of Raitu, the AI whiteboard tutor provided by Emitserv Pty Ltd and its subsidiary Raitu. Please read them — they’re short and straight-talking, like the rest of this app.

Last updated:

1. Acceptance of these terms

By signing in to, or using, Raitu you agree to these Terms. If you don’t agree, please don’t use the service. You must be at least 13 years old to use Raitu.

2. The service

Raitu generates AI lessons on a live whiteboard using voice narration, images, equations, and graphs, and checks your understanding along the way. The service is currently free during beta. Features and limits may change as we build.

We’re building Raitu in the open. When paid plans arrive, beta users keep everything they use today, and early supporters get a permanent discount. Subscriptions can be cancelled and refunded under our Refund Policy.

3. Your account

  • You need an account (Google or email) to use Raitu — it’s how your lessons and history follow you across devices.
  • You’re responsible for keeping your login details safe and for everything that happens under your account.
  • Anonymous visitors can try one lesson per device, tracked with a cookie; sign in to continue.
  • You own the content you type, speak, and ask about — not us.

4. AI content — what to expect

Lessons, figures, narration, and check-in questions are generated by AI. They are often right and sometimes wrong. You use Raitu to learn, and you should think critically about everything it says, the same way you would with any source. Where Raitu makes a mistake, ask about it — it will correct itself or explain differently.

AI-generated answers are not professional advice (medical, legal, financial, or otherwise). Don’t rely on them for decisions that affect your safety or your rights.

5. Acceptable use

By using Raitu you agree not to:

  • Use Raitu for anything unlawful, harmful, or that violates the rights of others.
  • Pretend to be someone else, or create accounts using fraudulent or misleading details.
  • Attempt to disrupt, reverse-engineer, scrape, or overload the service, or bypass any limits we set (including the anonymous-lesson limit).
  • Upload or request content that is malicious, contains malware, or infects other devices.
  • Use Raitu to generate content that is unlawful, hateful, harassing, or sexually explicit.
  • Use Raitu’s outputs to train competing AI models or build a competing service.
  • Resell or sublicense access to Raitu without our written permission.

We may suspend or terminate accounts that break these rules, with or without notice.

6. Your content and our licence

The lessons you create are yours. By using Raitu, you grant us the limited licence needed to run the service: to store, process, and display your content (including your voice recordings and lesson figures) so that we can generate, sync, and replay your lessons for you. We don’t use your content to train our own models or to sell to anyone.

You retain all rights to the materials you provide. Raitu-generated figures and lesson content are provided for your personal learning use.

7. Intellectual property

Raitu, its name, logo, branding, and service design are owned by Emitserv Pty Ltd and its subsidiary Raitu, and are protected by copyright and trademark law. You may not use our marks or branding other than as part of your ordinary personal use of the service.

8. Disclaimers

The service is provided “as is” and “as available” without warranties of any kind, express or implied — including accuracy, merchantability, fitness for a particular purpose, or non-infringement. We don’t promise the service will be uninterrupted, error-free, or that every lesson will be correct. Teaching is a conversation, not a guarantee.

9. Limitation of liability

To the maximum extent permitted by law, Emitserv and Raitu won’t be liable for indirect, incidental, special, consequential, or punitive damages, or loss of data or profits, arising from your use of — or inability to use — the service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose (which, during beta, is R0).

10. Termination

You can stop using Raitu at any time and delete individual lessons from your sidebar. To delete your whole account, email us at support@raitu.techand we’ll do it (including your lesson data). We can suspend or terminate access for breach of these Terms.

11. Changes to these terms

We may update these Terms from time to time. If a change is material, we’ll tell you by email or by a notice on this page. Continued use after a change means you accept the updated Terms.

12. Governing law and disputes

These Terms are governed by the laws of the Republic of South Africa, without regard to conflict-of-law rules. You agree that any dispute will be dealt with in the courts of South Africa. If you live outside South Africa, you may still have rights under the consumer laws of your country, which this clause doesn’t take away.

13. Contact

Questions about these Terms? Email support@raitu.techor use our contact page.