FAQ

Questions, answered.

If it’s not here, ask Raitu itself. It loves questions.

Raitu is a private tutor built on AI. You pick a topic, Raitu plans a session, then teaches it out loud with voice narration while drawing images, equations, and graphs live. It pauses to check your understanding and answers your questions mid-session. Because it is built on AI, your tutor is available anytime and costs a fraction of private tutoring.

No. Chatbots like ChatGPT, Claude and Gemini hand you text to read. Raitu is a tutoring session: it teaches out loud, draws figures and equations as it explains, pauses to check you're following, and stops to answer your questions, then continues where it stopped.

Almost anything a great tutor could explain, from school subjects to career skills: maths, physics, chemistry, biology, programming, history and more. If the ideas can be shown with figures and equations, Raitu can teach them. You can also upload your own material and learn from that.

Yes, and it is one of the best ways to use Raitu. Upload class notes, a past paper, textbook pages, or a photo of your homework. You can use several documents in one session. Raitu reads them once, then teaches them as a session: explaining out loud and sketching diagrams as it goes, with check-ins along the way and a quiz at the end. Uploading is free. Teaching them uses one session from your plan.

PDFs and photos on every plan, Word files and PowerPoint files on Plus. You can upload up to 5 files at once. Signed in, each upload can be up to 2 MB and 16 pages; your free trial and Plus take larger files and more pages, and PowerPoint uploads come with Plus. No account needed for your first session, and it can include one document upload: PDFs and photos up to 1 MB and 10 pages. That upload lasts for the visit only (about 2 hours), so sign in to keep your documents. Your file is not stored either way: Raitu reads it once, saves what it learned from it, and discards the original, and deleting the document also deletes everything made from it.

To start, yes. Your first session is free, no account needed, and signing in starts a 2-month free trial: 20 sessions a month and every Plus feature, no card. After the trial, sessions pause until you subscribe to Plus at R249 a month or buy a session pack: R149 for 10 sessions, open to anyone with an account. Nothing ever charges automatically.

Plus is R249 a month and gives you 20 sessions a month, 6 tutor voices, deeper sessions, and uploads of PDFs, photos, Word and PowerPoint files. Your 2-month free trial is simply Plus, free for 2 months: everything above, no card.

Yes, and it takes seconds. Sign in with Google or your email and your 2-month free trial starts straight away: 20 sessions a month and every Plus feature, no card.

Sign in with Google or your email and password. Whichever you pick, you're learning within seconds, and your 2-month free trial starts right away: no card to add.

Signing in keeps your sessions, progress, and settings together in one place, so your history follows you across devices, and nothing is lost when you clear your browser.

No. You can type every question and every answer. A mic just unlocks speaking your questions out loud.

In your account, synced across your devices. Sign in from any browser and your sessions and progress are exactly where you left them.

Yes. It's the core of Raitu. Ask a question at any time: the session pauses, you get an answer, then it continues where it stopped.

Yes. Every session ends with a scorecard of your check-ins, plus the ideas worth revisiting. Pass it and you can take a full-session quiz: fresh questions on the whole topic, graded instantly, with a score and a review of every answer.

Cards and instant EFT, processed securely by Paystack, straight from your billing settings. No card details ever touch our servers. Plans renew automatically until you cancel, and you can cancel anytime from the same page. Refunds are for billing or platform issues only, never change of mind. Session packs are one-off purchases available to anyone with an account.

A one-off top-up for anyone with an account: R149 for 10 extra sessions without another subscription. Pack sessions are used after your monthly allowance, and they stay valid for 36 months (three years) after purchase, so there's no rush to use them. Packs don't renew, and you can buy one from your billing settings whenever you need it. Like every purchase, packs aren't refundable for change of mind; if something goes wrong on our side, we'll make it right.

If you joined during the beta, your account has been moved to the 2-month free trial: 20 sessions a month and every Plus feature, no card. After the trial, sessions pause until you subscribe to Plus at R249 a month or buy a session pack (R149 for 10 sessions); nothing charges automatically.

No. One published price, no surprises. You'll always see the total before you pay, and you can cancel anytime from your account settings.

You're welcome to learn with Raitu from age 13. Paid plans and session packs are for people aged 18 and over, so if you're younger, ask a parent or guardian to set one up for you.

Ask about it. Raitu will correct itself or re-explain differently, and you can replay any section or start a fresh session on the same topic.

Yes. The whole experience (voice, drawing, interruptions and checks) is fully responsive and runs in the browser on any modern phone or tablet.

Yes. Sessions respect reduced-motion preferences, all controls are keyboard-accessible, and interface elements carry screen-reader labels.

Still curious?

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